IdeaLens Documentation

IdeaLens transforms community noise into structured pain points, so you can make faster product decisions. This guide covers the full workflow: search → filter → evaluate → save → validate.

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1. What IdeaLens does

IdeaLens aggregates real complaints and requests from multiple communities, labels them with structure, and scores severity so insights become searchable and comparable.

Core capabilities:

• Multi‑source collection: Reddit / Hacker News / X / Xiaohongshu / Zhihu / Douyin
• Structured labels: scenario / persona / keywords
• Pain scoring: prioritize the most painful problems
• Engagement signals: comments, discussion, recency
• Favorites: build a reusable insight library

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2. Quick start

1. Sign in with Google or email.
2. Open IdeaLens from the navbar.
3. Enter a keyword in the search bar.

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3. Search workflow

3.1 Basic search

• Enter a keyword
• Click Search

Example keywords:

• onboarding
• automation
• delivery handoff

3.2 Suggested keywords

If results are limited, IdeaLens recommends related keywords to expand your search quickly.

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4. Multi‑dimension filters

Filters help you narrow the scope and surface higher‑value signals.

4.1 Persona

Choose one or more target personas.

4.2 Scenario

Select the scenario where the pain happens (collaboration, productivity, SaaS operations, etc.).

4.3 Source community

Focus on a single community or compare signals across platforms.

4.4 Severity

Use severity to prioritize the strongest demand.

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5. Sorting

• Latest: surface new pain points
• Most painful: surface the highest‑severity items

Sorting works best after you apply at least one filter.

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6. Reading a pain point card

Each card includes structured info so you can judge quickly:

1. Scenario + Persona (top line)
2. Title (pain summary)
3. Description (real user context)
4. Original source (community + author)
5. Severity / comments / time

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7. Detail view

Click a card to open the detail page with:

• Full context
• Tags and keywords
• Link to the original thread

Review the detail view before making roadmap decisions.

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8. Favorites library

• Click Favorite to save a pain point
• Open Dashboard to view saved items
• Click Unfavorite to remove

Favorites help you build a long‑term insight library.

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9. Best practices

• Start with a narrow keyword, then expand with suggestions
• Cross‑validate the same pain across multiple sources
• Save only high‑quality items (clear persona + strong pain)
• Always review detail view before acting

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10. Common issues

10.1 No results

• Use broader keywords
• Remove some filters
• Search by workflow instead of product name

10.2 Slow loading

• Reduce active filters
• Avoid multi‑keyword combinations

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11. Feedback and collaboration

Want a new source or feature? Reach out via email or WeChat on the About page.